Privacy Policy
Last updated: August 29, 2026
This Privacy Policy explains how KottomKa ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from this website (the "Site").
Information We Collect
When you browse the Site, place an order, or contact us, we may collect:
- Contact information — name, email address, phone number, billing and shipping address.
- Order information — items purchased, order value, and order history.
- Technical information — IP address, browser type, device information, and pages visited, collected automatically via cookies (see our Cookie Policy).
- Communications — any information you provide when you contact customer support.
We do not collect or store your full payment card details — see "Payment Processing" below.
How We Use Your Information
- To process and fulfil your orders, including shipping and customer service.
- To communicate with you about your order, including confirmations and shipping updates.
- To respond to questions and support requests.
- To improve the Site and our products.
- To detect and prevent fraud and abuse.
- To comply with legal obligations, such as tax and accounting requirements.
Payment Processing
Payments made on this Site are processed by third-party payment providers, including Stripe and PayPal, both of which are PCI DSS-compliant payment processors. Your card details are entered directly with these providers and are never stored on our servers. We only receive confirmation that payment was successful, along with a transaction reference. Please refer to Stripe's and PayPal's own privacy policies for details on how they handle your payment data.
Cookies & Tracking
We use cookies to keep your shopping cart working and to understand how the Site is used. See our Cookie Policy for details and how to manage your preferences.
Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us operate the Site and fulfil orders — for example, payment processors (Stripe, PayPal), shipping carriers, and website hosting providers — and only to the extent necessary for them to provide their service to us. We may also disclose information if required by law.
Data Retention
We retain order and account information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Request a copy of your information in a portable format.
Residents of the European Economic Area and UK have these rights under the General Data Protection Regulation (GDPR). Residents of California have similar rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@kottomka.com.
International Data Transfers
Your information may be processed and stored in countries other than your own, including [countries where the business, its host, or its processors operate]. Where required, we rely on appropriate safeguards (such as standard contractual clauses) to protect information transferred internationally.
Children's Privacy
This Site is not directed at children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
For any questions about this Privacy Policy or your personal information, contact us at info@kottomka.com.